For campsites
The pitch asks. The concierge answers.
Electricity, sanitary block, bread roll service, waste disposal, the right hike for today's weather: HejGast answers your campers' questions around the clock in six languages – even after reception has closed.
Hej! I am the concierge of Camping Wälderblick. What can I do for you?
- Pitch & electricity
- Sanitary & laundry
- Bread roll service
- Contact reception
Digital assistant – answers are generated automatically and may contain errors. For anything important, please check with reception.
What a concierge means for your campsite
Even after reception closes
Most questions come in the evening and at weekends: Where is the hook-up? When does the kiosk open? Where do I empty the grey water? The concierge answers at once – even when reception closed long ago.
Six languages for international guests
Dutch, Italian, French and English guests ask in their language and get the answer in their language. Nobody at reception has to translate.
Bread rolls and orders
Orders such as the bread roll service go straight to reception. Open questions reach you by WhatsApp or email – your answer appears in the guest's chat.
You only pay in season
Only the months your site is open are billed. You pay nothing during the winter break or off-season.
QR code where questions arise
Signs at reception, in the sanitary block and at the pitches – point the camera, done. No download, no login.
Reports you actually want to read
Which questions come up most? Which languages do your guests speak? Where is knowledge missing? The report as a basis for site rules, website and team briefing.
The concierge as your guest sees it
Here as a demo for a fictional site in Au – ask about electricity, showers, bread rolls or a hike for today.
Hej! I am the concierge of Camping Wälderblick. What can I do for you?
- Pitch & electricity
- Sanitary & laundry
- Bread roll service
- Contact reception
Digital assistant – answers are generated automatically and may contain errors. For anything important, please check with reception.
Pricing for campsites
Monthly price by the number of your pitches, net plus 20 % VAT. Ask us and receive a non-binding quote for your site.
Campsite
by number of pitches · seasonal
Monthly price by pitches, net plus 20 % VAT · setup €390 one-off · billed only in open months
Request a non-binding quote- Setup €390 one-off – we do the initial content setup together with you
- 1,000–5,000 guest chats per month included – a chat counts once, however many questions the guest asks; above that 3 cents per chat
- Billed only for the months your site is open
- First full month free
- Open questions and orders reach reception by WhatsApp or email
- Regional knowledge, weather, events, 6 languages, read-aloud, photo understanding, SOS
- QR sign as PDF to download – for reception, sanitary block and pitches
- Reports and analysis in the dashboard
Setup on your site
01
Walk-through
We walk across the site with you: What do guests ask? What should the concierge recommend? What stays with reception?
02
Knowledge file
Together we transfer site rules, electricity, sanitary block, waste disposal, kiosk and your excursion tips into the knowledge file – in all languages.
03
Team
Half an hour of training for reception: answering follow-ups, reading the report, changing content.
Request a non-binding quote
Tell us briefly about your site – the number of pitches and your season are enough. We get back to you within one working day with a quote.
- 1 month free trial, then the standard rate – you decide only then
- Setup in about an hour, on site or online
- Cancel monthly, your data belongs to you
Prefer to talk? Give us a call: +43 664 1459907