Digital guest folder # The digital guest folder that answers. A guest folder gets read – if the guest finds it, if it is up to date and if it speaks their language. HejGast is the digital guest folder as an AI concierge: the guest scans the QR code, asks a question and gets the answer about your house and your region. [Try free for 1 month](https://hejgast.at/en/contact/#trial) [Try the live demo](https://hejgast.at/en/demo/) ## What a digital guest folder is Everything that used to sit in the binder on the table – Wi-Fi, check-out, waste, heating, house rules, bakery, cable car, emergency numbers – as content on the guest’s phone. Reachable via a QR code in the accommodation or a link before arrival. The difference between solutions is not the content but how the guest gets to it: most digital guest folders are pages to browse. The guest searches, scrolls, translates – and calls you anyway. ## Browse or ask? ### Guest folder to browse - The guest looks for the right page - Content in one or two languages - Opening hours and events go stale - No answer to “Is the cable car running tomorrow?” - Questions still end up on your phone ### HejGast – guest folder as concierge - The guest asks the way they would ask a person - Answers in 6 languages, read aloud on request - Regional knowledge, weather and events maintained by HejGast - Live information from approved sources: cable car, bus, doctor on duty - If it does not know, it asks you – your answer lands in the guest’s chat ## How your guest folder becomes a concierge 01 ### Questionnaire instead of tech You answer a questionnaire about your house – Wi-Fi, check-in, parking, house rules, your tips. Your existing paper or PDF guest folder serves as the template. 02 ### Set up in an hour We set up the knowledge file, colours and logo together with you, on site or online. The concierge is usually live within a week. 03 ### Print the QR sign Download the sign as a PDF in your colours. On the table, next to the old folder – done. Plus a ready-made message for guests before arrival. ## For whom [### Holiday rentals One or more apartments, guests from Germany, the Netherlands, Italy. The paper folder stays – the concierge takes the questions that end up on your phone anyway. Learn more](https://hejgast.at/en/holiday-rentals/) [### Guesthouses and hotels The reception is unstaffed in the evening, the routine questions come anyway. Breakfast, spa, check-out, excursions – around the clock, in six languages. Learn more](https://hejgast.at/en/hotels/) [### Campsites Pitch, electricity, sanitary block, bread service – billed only in the months your site is open. Learn more](https://hejgast.at/en/campsites/) ## What the digital guest folder costs Holiday rental €25 a month net, cancel monthly. Guesthouse and hotel from €45, campsite from €30 a month. The first full month is free and ends by itself – setup is only charged if you continue. [All prices](https://hejgast.at/en/pricing/) [From the blog: The 30 most common guest questions – and what they reveal about your guest folder](https://hejgast.at/en/blog/30-most-common-guest-questions/) ## Questions about the digital guest folder Do my guests need an app for the digital guest folder? No. The QR code opens the concierge in the phone’s browser. No download, no login, no registration – done in ten seconds, also for older guests. Can I reuse my existing guest folder? Yes. Paper, Word or PDF – we use your folder as the template for the knowledge file. Whatever it contains the concierge can answer afterwards; what is missing you add with a few clicks in the host area. What makes HejGast different from a guest folder app? An app or web page displays content; the guest has to search. HejGast answers the question directly – in the guest’s language, with regional knowledge, weather and events we keep up to date for you. And if the concierge does not know something, it asks you. Is a digital guest folder worthwhile for a small house? Especially there. One apartment with 20 arrivals a year produces many small questions in the evening – Wi-Fi, bakery, cable car. At €25 a month the concierge costs less than an hour of your time, and nothing in the first month. Where is my guest folder data stored? In the EU, in Amsterdam. Wi-Fi password and door codes are shown only to guests with your QR code. Chat logs delete themselves after 30 days, guest photos are never stored. ## Try the digital guest folder free for a month Tell us briefly about your house. We reply within one working day and set up your guest folder as a concierge with you. - 1 month free trial, then the standard rate – you decide only then - Setup in about an hour, on site or online - Cancel monthly, your data belongs to you Prefer to talk? [Give us a call: +43 664 1459907](tel:+436641459907) [Or message us on WhatsApp](https://wa.me/436641459907?text=Hello%20HejGast%2C%20I%20rent%20out%20in%20%E2%80%A6%20and%20would%20like%20to%20try%20the%20concierge%20for%20a%20month.) --- Quelle: [Digital guest folder with AI chat – HejGast](https://hejgast.at/en/digital-guest-folder/) · HejGast, hejgast.at