For campsites

# The pitch asks. *The concierge answers.*

Electricity, sanitary block, bread roll service, waste disposal, the right hike for today's weather: HejGast answers your campers' questions around the clock in six languages – even after reception has closed.

[Request a quote](https://hejgast.at/en/contact/#trial) Try the live demo

## What a concierge means for your campsite

### Even after reception closes

Most questions come in the evening and at weekends: Where is the hook-up? When does the kiosk open? Where do I empty the grey water? The concierge answers at once – even when reception closed long ago.

### Six languages for international guests

Dutch, Italian, French and English guests ask in their language and get the answer in their language. Nobody at reception has to translate.

### Bread rolls and orders

Orders such as the bread roll service go straight to reception. Open questions reach you by WhatsApp or email – your answer appears in the guest's chat.

### You only pay in season

Only the months your site is open are billed. You pay nothing during the winter break or off-season.

### QR code where questions arise

Signs at reception, in the sanitary block and at the pitches – point the camera, done. No download, no login.

### Reports you actually want to read

Which questions come up most? Which languages do your guests speak? Where is knowledge missing? The report as a basis for site rules, website and team briefing.

## The concierge as your guest sees it

Here as a demo for a fictional site in Au – ask about electricity, showers, bread rolls or a hike for today.

## Pricing for campsites

Monthly price by the number of your pitches, net plus 20 % VAT. Ask us and receive a non-binding quote for your site.

### Campsite

by number of pitches · seasonal

from €30 / month

Monthly price by pitches, net plus 20 % VAT · setup €390 one-off · billed only in open months

[Request a non-binding quote](https://hejgast.at/en/contact/#trial)

- Setup €390 one-off – we do the initial content setup together with you
- 1,000–5,000 guest chats per month included – a chat counts once, however many questions the guest asks; above that 3 cents per chat
- Billed only for the months your site is open
- First full month free
- Open questions and orders reach reception by WhatsApp or email
- Regional knowledge, weather, events, 6 languages, read-aloud, photo understanding, SOS
- QR sign as PDF to download – for reception, sanitary block and pitches
- Reports and analysis in the dashboard

## Setup on your site

01

### Walk-through

We walk across the site with you: What do guests ask? What should the concierge recommend? What stays with reception?

02

### Knowledge file

Together we transfer site rules, electricity, sanitary block, waste disposal, kiosk and your excursion tips into the knowledge file – in all languages.

03

### Team

Half an hour of training for reception: answering follow-ups, reading the report, changing content.

## Request a non-binding quote

Tell us briefly about your site – the number of pitches and your season are enough. We get back to you within one working day with a quote.

- 1 month free trial, then the standard rate – you decide only then
- Setup in about an hour, on site or online
- Cancel monthly, your data belongs to you

Prefer to talk? [Give us a call: +43 664 1459907](tel:+436641459907)

[Or message us on WhatsApp](https://wa.me/436641459907?text=Hello%20HejGast%2C%20I%20rent%20out%20in%20%E2%80%A6%20and%20would%20like%20to%20try%20the%20concierge%20for%20a%20month.)

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Quelle: [HejGast for campsites – Concierge for pitch, sanitary block and region](https://hejgast.at/en/campsites/) · HejGast, hejgast.at